Bijou Makery

Legal

Shipping & Delivery Policy

Last updated: 2026-07-13

We pack every kit by hand and ship worldwide. Here is what to expect.

1. Where we ship

We ship to the countries listed at checkout, worldwide. All prices and shipping charges are in USD.

2. Processing time

Orders are packed within 1–2 business days. During busy periods or for custom orders, packing may take a little longer; we will let you know if so.

3. Delivery times

Standard worldwide delivery typically takes 5–12 business days after dispatch, depending on destination and local carriers. These are estimates, not guarantees.

4. Shipping cost

Standard shipping is $6. Orders over $65 qualify for free standard shipping. Maker's Club and Studio members receive free standard shipping.

5. Tracking

You receive a confirmation email when your order ships, with tracking where the carrier provides it.

6. Customs and duties

International orders may be subject to import duties or taxes set by the destination country. These are the recipient's responsibility and are not included in our prices.

7. Lost or delayed parcels

If your parcel is significantly delayed or lost, contact support@bijbij.shop and we will work with the carrier to resolve it, and replace or refund where appropriate.

BIJ LIMITED

8-10 Station Road Manor Park, E12 5BT, United Kingdom

support@bijbij.shop · +44 7110425365

Governing law: England and Wales.